Wednesday, April 28, 2021

Engage 2.0 Training

Reminder: All employees are required to take the ENGAGE 2.0 training by June 30!

The 22-minute video course covers:

         The Importance of Coaching ENGAGE 2.0.

         The Benefits of Coaching (Versus Managing)

         How to Create Coaching Relationships

         Coaching for Performance and Development

         How to Deliver Highly Effective Coaching

Access the MOLearning training here.

For options for field employees to access the training, click here.

For more ENGAGE 2.0 information, click here or contact your district or Central Office Change Champion.

 





Tuesday, April 20, 2021

Tech Tip: What is OneNote

 


Microsoft OneNote is a note-taking application for free-form information gathering and multi-user collaboration, which can be organized into separate notebooks, and individual sections within notebooks. It is compatible with a range of digital formats, meaning it’s possible to pin multimedia documents as well as simple text.

•   OneNote is a digital notebook that automatically saves and syncs your notes as you work.

•   Type information in your notebook or insert it from other apps.

•   Take handwritten notes or draw your ideas.

•   Use highlighting and tags for easy follow-up.

OneNote fully leverages the cloud and Microsoft technologies to make capturing, storing and sharing any kind of information easy.

 For more information and short videos, check out the OneNote training page.

Dave Silvester announces his retirement

Kansas City District Engineer Dave Silvester announced that he will retire from MoDOT in June.

Silvester began his career with MoDOT in 1992 as a highway designer in Kansas City, working his way up to the position of assistant state design engineer. He then served as the assistant district engineer in MoDOT’s Northeast District, before becoming the Central District engineer in 2011.

He has been the District Engineer for the Kansas City District since September 2019.

Silvester made a point to get to know employees, making pancakes for maintenance crews before the pandemic.

Silvester announced his retirement to his employees via email last week.

“In my short time in KC, I have come to know many of you.  I only wish I’d had the opportunity to get out and interact with you all more.  We were just getting started with pancakes when the pandemic happened.  I am sad the pandemic took this opportunity from us, but I’m grateful for the time we’ve had together,” Silvester said. “I’ve seen great work from all of you here in KC, and I know that will continue after I’m gone.  Thank you for being a great team and I look forward to seeing all the amazing work you’ll do in the future.” 

 

Tuesday, April 6, 2021

Tech Tip: Be More Than Just Initials

In-Office 365 users do not have profile pictures established by default.  When attending Teams meetings or viewing emails in Outlook on the mobile device, the user’s initials will be seen as the icon/avatar.  It can be difficult to recognize a user at times by just their initials.  Add a personal touch and make yourself stand out by uploading your picture to your O365 profile.  This helps users visualize participants in meetings better and helps find emails when scrolling.   

Open your Outlook client.

Click on the “File” tab.

 



Under Account Settings click the “Change” link.

 




***Photos can take a couple weeks to replicate to all systems: Outlook, Delve, Microsoft documents, One Note and Teams***

 

Picture guidance:  MoDOT recommends photos consist of head & shoulders only, on a neutral background, and in business or business casual attire.  Refrain from having pets, sports teams, avatars, sunglasses, and hats.




Friday, April 2, 2021

ER crews expedite winter weather response

 


MoDOT’s Emergency Response crew aids drivers 24/7, 365 days a year and their response plays a vital role during winter weather events.

“During the winter weather events is when we are the busiest,” said Hector Ortiz, MoDOT Emergency Response Operator.

During the winter weather Incident that occurred Feb. 6-9, incidents where the Emergency Response crew came to the scene cleared about 5 minutes faster on average, compared to those where the Emergency Response crew did not assist.

Data from that event show that on average incidents with ER assistance cleared in 27.3 minutes, compared to 32.5 minutes for incidents that did not use ER response.

For the winter weather event that occurred Feb. 14-17, the gap between the clear times narrowed, with an average of 25.8 minutes for incidents that used ER response and a clear time of 26.5 minutes for those that did not.

“During winter events, we adjust our schedules (12-hour shifts) so that we can provide maximum assistance to LE/Fire/Towing/Motoring Public and of course MoDOT maintenance forces,” said Marcus Slaughter, KC SCOUT Incident Management Coordinator. “Typically, we respond to slick locations, called in by our partners, prior to maintenance, due to our being able to respond in a quicker fashion and our close relationships with them. Unfortunately, our hitch mounted spreaders (all ER trucks are equipped with these during winter months) aren’t as big as maintenance V-beds, but we always do our best to treat these areas to keep the roads safe for those driving as well as persons that may be on foot due to vehicle breakdowns and accidents.”

Most people think about maintenance and snowplows when they think about winter weather events. But emergency response plays an important role in ensuring that the snowplows can clear the roads.

“Maintenance and ER work as a team during winter events. We appreciate their ability to respond quickly to handle isolated slick spots and managing incidents,” District Maintenance Engineer Lynelle Luther said. “It can get pretty hectic during a winter event, especially if there is an incident, so it is nice to have a crew that can help us get our trucks where they need to be.”

Cooperation between emergency response and maintenance helps our crews provide the most efficient service to the driving public.

“In times past, we alert maintenance to potential hazards and ever-changing conditions via the TMC which shares this information with the EOC and customer service. Again, our hope is that this information allows maintenance to target their attention on ‘problem areas and be as effective as possible,” Slaughter said. “We’ve also cleared traffic to allow plow trucks to navigate and plow/treat the roadways in and around accident scenes. Without this, maintenance plow trucks would just be stuck in traffic waiting for the scene to clear while the surrounding road conditions deteriorate.”